When you are collaborating on a team, use technology and tools. For example:
*Messenger ~ Group or team where everyone shows available or in meeting, a conference call, whatever yet many people multi-tasks; tip: if you are presenting facts, your team can be on standby during an online presentation, having your back, everyone sings from the same song sheet
*SHAREPoint: Meeting Minutes, Agenda, Attendance, Next Steps, Pending, Approval Processes, Process maps, org charts, roles/responsibility, defined permissions; deadlines; completion - can evolve as "Best Practices" or "Case Studies"
*INTRAnet: internal site should be slick, informative, updated frequently, avoid only blog from CEO, leadership commendations, success stories and recommendations constantly updated; include stock price, stock movements, industry news, customer awards or partnerships or vendor changes
*INTERNAL social site: focus on ideas or improvement or brainstorming, opinions or questions. ENSURE it is not next-tier supervisors who stalk people by making their presence known by answering the question or asking for clarification to a direct report~subtle form of intimidation is what that reeks of
*CRMs Customer Relationship Management systems that aid collaboration and avoids the customer having to tell the same story over and over and over again before the same person becomes accountable, does the follow up, and checks with customer on satisfaction - it could generate an email to the customer account manager - which would generate a personal call requirement - which is monitored by sales managers during weekly one-on-ones to avoid gaps or gaping holes
*GROUP Screen Share Pages work really well when sharing the screen with others visualizes and emphasizes. Group sharing is effective when the presenter is using power point slides and often allow comments as chat in boxes; it works wonder on collaboration and problem solving.
*TELECONFERENCE CALLS should be scheduled weekly or monthly with consistency, agenda sent out beforehand (or posted on SharePoint or Intranet Site), confirming attendance, a note taker or minutes scribe. When used with other share technology, it can be very effective, especially among remote workers, consultants, project managers, HR, training, etc.
Because of the foregoing selection, you may decide against a video conference call which limits multitasking and can be awkward or intimidating. (My opinion)
NOTE: If you are screen sharing, turn off your MESSENGER and email notifications as they distract viewers.
ENSURE everyone has an opportunity to speak: round table works well.
TABLE discussions that are going sideways. SCHEDULE side discussions or move to the next call's agenda, depending upon priority.
ENSURE the facilitator is organized. That's what Agendas are for and even stronger when time allotment is noted.
